How To Resurrect your PS3 from a failed firmware update (Error 8002F310)
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I just went through this myself and I thought it would be helpful for others if I laid out the steps I took to get my PS3 system out from the 8002F310 error loop. I don't think it matters much, but this is a second-generation fat PS3 with an upgraded hard drive that I did NOT want to have to reformat.
Yesterday, my PS3 automatically downloaded the 4.21 update and prompted me to install it. The update ran for a while but appeared to hang at 99% for a long time. It then rebooted and began to update the firmware on the system. It again reached 99%, then hung for a while, and finally it died, telling me to turn off and unplug the PS3, retry the installation, and then call tech support with 8002F310 as the error code.
Not wanting to have to pay for repairs I did the following and was able to restore my PS3 to operation. To do this too you will need:
- A USB stick with a good copy of the firmware you were attempting to upgrade to;
- A second hard drive that you don't mind erasing
1. Allow the PS3 to get to the end of the the broken install, and shut it off with the switch in the back.
2. Remove your hard drive and put in the spare drive and the USB stick with the updated firmware, and turn the PS3 back on.
3. Allow the PS3 to format the spare disk, and install the updated firmware. Progress through the firmware install all the way to the language selection screen, then power the PS3 off again with the switch.
4. Swap the original hard drive back in, but do not take out the USB stick. Turn the power back on. The PS3 will say that it can't boot because the firmware on the hard drive is corrupt, then it will ask to reinstall the firmware. Press start+select and allow it to reinstall.
5. After it's reinstalled the firmware, the system should boot back up and be working again.
Your mileage may vary but this worked for me and saved me from a costly repair - especially seeing how long my PS3 has been out of warranty. It also asked me to re-activate my PS3 before allowing me to play any games, but that didn't seem to cause any problems either.
http://community.us.playstation.com/t5/PlayStation-3-Support/How-To-Resurrect-your-PS3-from-a-failed-firmware-update-Error/td-p/37484205
Options
I just went through this myself and I thought it would be helpful for others if I laid out the steps I took to get my PS3 system out from the 8002F310 error loop. I don't think it matters much, but this is a second-generation fat PS3 with an upgraded hard drive that I did NOT want to have to reformat.
Yesterday, my PS3 automatically downloaded the 4.21 update and prompted me to install it. The update ran for a while but appeared to hang at 99% for a long time. It then rebooted and began to update the firmware on the system. It again reached 99%, then hung for a while, and finally it died, telling me to turn off and unplug the PS3, retry the installation, and then call tech support with 8002F310 as the error code.
Not wanting to have to pay for repairs I did the following and was able to restore my PS3 to operation. To do this too you will need:
- A USB stick with a good copy of the firmware you were attempting to upgrade to;
- A second hard drive that you don't mind erasing
1. Allow the PS3 to get to the end of the the broken install, and shut it off with the switch in the back.
2. Remove your hard drive and put in the spare drive and the USB stick with the updated firmware, and turn the PS3 back on.
3. Allow the PS3 to format the spare disk, and install the updated firmware. Progress through the firmware install all the way to the language selection screen, then power the PS3 off again with the switch.
4. Swap the original hard drive back in, but do not take out the USB stick. Turn the power back on. The PS3 will say that it can't boot because the firmware on the hard drive is corrupt, then it will ask to reinstall the firmware. Press start+select and allow it to reinstall.
5. After it's reinstalled the firmware, the system should boot back up and be working again.
Your mileage may vary but this worked for me and saved me from a costly repair - especially seeing how long my PS3 has been out of warranty. It also asked me to re-activate my PS3 before allowing me to play any games, but that didn't seem to cause any problems either.
http://community.us.playstation.com/t5/PlayStation-3-Support/How-To-Resurrect-your-PS3-from-a-failed-firmware-update-Error/td-p/37484205